Payment Policy

Effective Date: October 03, 2025

At Boxypoint.com, we are committed to providing secure, transparent, and reliable payment processing for all customers. This Payment Policy outlines accepted payment methods, billing, security measures, and responsibilities to ensure a seamless shopping experience. By placing an order on Boxypoint.com, you agree to the terms outlined below.

1. Accepted Payment Methods

We offer multiple secure payment options for your convenience:

  • Digital Payments: Shop Pay, PayPal, Google Pay
  • Credit & Debit Cards: Visa, MasterCard, American Express, Diners Club, Discover, Elo, JCB, UnionPay

All payments are processed securely through trusted payment gateways.

2. Payment Security

  • All payment transactions are protected with SSL encryption.
  • Sensitive information, including card details, is never stored in unencrypted form.
  • We monitor transactions to prevent fraud and unauthorized activity.

3. Billing & Charges

Orders are billed in USD ($) at the time of purchase.

Total charges include:

  • Product cost
  • No additional taxes
  • Free shipping across the USA (no flat fees)

There are no hidden charges beyond the above.

4. Payment Confirmation

After a successful payment, customers receive an order confirmation email including:

  • Order number
  • Payment method
  • Product details
  • Billing and shipping information

If a payment fails, customers will be notified to update their payment method.

5. Refunds & Cancellations

  • Refunds for returned products are issued to the original payment method within 15 business days after receipt and inspection.
  • Refunds include the product price only; As shipping is free, no shipping charges are refunded.
  • Orders can be canceled before shipment by contacting Customer Support.

6. Customer Responsibilities

To ensure smooth payment processing, customers must:

  • Provide accurate payment and billing information
  • Ensure sufficient funds or credit availability
  • Monitor statements for charges or refunds
  • Contact Customer Support promptly for any payment issues

7. Contact Information

For questions regarding payments, billing, or refunds, please use our Contact Us or reach us using the details below:

Boxypoint.com – Customer Support
📧 Email: support@boxypoint.com
📞 Phone: +1 404-748-8492
🏢 Address: PO Box 15019, Wilmington, Delaware 19850, United States
🕒 Business Hours: Monday – Friday, 9:00am – 5:00pm
💬 Live Chat: Available on our website