Privacy Policy

Effective Date: October 03, 2025

Boxypoint.com (“we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of our customers’ personal information. We operate our business transparently and responsibly to ensure trust, compliance, and a safe online shopping environment.

This Privacy Policy explains in detail how we collect, use, store, share, and protect personal information when you visit, browse, or make a purchase from https://boxypoint.com (the “Website”).

By accessing or using our Website and services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

  • All visitors to Boxypoint.com
  • Customers who place orders on our website
  • Users who contact customer support
  • Individuals who interact with our marketing, emails, or website tools
  • This policy applies solely to online activities conducted through Boxypoint.com and does not apply to offline data collection.

2. Information We Collect

We collect information to operate our business, process orders, provide support, comply with legal obligations, and improve our services.

2.1 Personal Information You Provide Directly

You may provide personal information when you:

  • Place an order
  • Contact customer support
  • Subscribe to communications
  • Use live chat or contact forms

This information may include:

  • Full legal name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Order details and purchase history
  • Communication records with customer service
  • Preferences related to products or services

2.2 Payment Information

Payment information is collected and processed securely by trusted third-party payment providers. We do not store full credit card numbers on our servers.

Payment data may include:

  • Payment method used
  • Transaction confirmation details
  • Billing verification information

3. Automatically Collected Information

When you browse our Website, certain information is collected automatically for technical and analytical purposes.

This may include:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Date and time of access
  • Pages visited and navigation paths
  • Referral URLs and traffic sources
  • Approximate geographic location (city/state level)

This information does not directly identify you and is used to maintain website performance, security, and usability.

4. Cookies, Pixels, and Tracking Technologies

Boxypoint.com uses cookies and similar technologies to ensure proper website functionality and to understand user behavior.

4.1 Types of Cookies Used

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage
  • Performance Cookies: Improve site speed and reliability
  • Marketing Pixels: Measure campaign effectiveness

Third-party services such as Google Analytics or advertising platforms may place cookies in accordance with their own privacy policies.

You may manage or disable cookies through your browser settings. Disabling cookies may limit certain features of the Website.

5. How We Use Your Information

We use collected information strictly for legitimate business and operational purposes, including but not limited to:

  • Processing and fulfilling customer orders
  • Managing payments and billing
  • Providing shipping updates and order tracking
  • Responding to customer service inquiries
  • Managing returns and refunds
  • Improving website design and functionality
  • Preventing fraud and unauthorized transactions
  • Ensuring legal and regulatory compliance
  • Maintaining internal records and reporting

We do not use customer data for purposes unrelated to our business operations.

6. Shipping and Order Fulfillment Information

To fulfill customer orders, we use personal information such as shipping address and contact details.

Shipping Details:

  • Shipping Area: United States only
  • Shipping Cost: Flat rate shipping fee of $40 on all orders
  • Handling Time: 1–3 business days
  • Delivery Time: 7–10 business days
  • Order Cut-Off Time: 5:00 PM
  • Carriers: FedEx, UPS, USPS, DHL Express
  • Order Tracking: Provided via email and available on the website

Shipping data is shared only with logistics partners for delivery purposes.

7. How We Share Information

We do not sell, rent, or trade personal data.

We may share limited information only with:

7.1 Service Providers

Trusted third parties who assist us with:

  • Payment processing
  • Shipping and logistics
  • Website hosting and maintenance
  • Analytics and performance monitoring

These providers are contractually required to protect your information and use it only for authorized purposes.

7.2 Legal and Regulatory Authorities

We may disclose information if required to:

  • Comply with applicable laws or regulations
  • Respond to lawful requests or subpoenas
  • Protect our legal rights and property
  • Prevent fraud or security threats

8. Returns, Refunds, and Related Information

Customer information may be used to process returns and refunds in accordance with our policies.

  • Return Window: 30 days
  • Refund Processing Time: Up to 15 business days after the item is received and approved
  • Defective or Incorrect Items: Fully covered by Boxypoint.com
  • Change-of-Mind Returns: Customer responsibility
  • Restocking Fees: None

9. Data Security Measures

We implement reasonable and appropriate safeguards to protect personal data, including:

  • SSL encryption
  • Secure servers
  • Limited internal access
  • Regular system monitoring
  • Industry-standard security practices

While no system is 100% secure, we take reasonable steps to protect customer information from unauthorized access.

10. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Meet legal and accounting requirements
  • Resolve disputes
  • Enforce our policies

When data is no longer required, it is securely deleted or anonymized.

11. Your Privacy Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications

Requests may be submitted through our Contact page or via email.

12. Children’s Privacy

Boxypoint.com does not knowingly collect information from individuals under the age of 13. If such data is identified, it will be removed promptly.

13. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites.

14. Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction, subject to applicable privacy laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal, operational, or regulatory changes. Updates will be posted on this page with a revised Effective Date.

16. Contact Information

For privacy-related questions or concerns, please use our Contact Us or reach us using the details below:

Boxypoint.com – Customer Support
📧 Email: support@boxypoint.com
📞 Phone: +1 404-748-8492
🏢 Address: 815 Marion Street, Franklin Square, NY 11010, United States
🕒 Business Hours: Monday – Friday, 9:00am – 5:00pm
💬 Live Chat: Available on our website